Mark
8/10
United Kingdom 🇬🇧
An enjoyable stay with great service.
Pros: On arrival the staff impressed during the checkin process, immediately responding to all our questions and requests. The hotel is (at least to me) very large, but the public areas are nicely appointed and there are plenty of sitting areas, with several nice bars. The bar staff were great, my partner can't do dairy and the staff were always able to source alternative milks.
Cons: Breakfast is buffet style, and was for the most part OK but there were a few instances where the hot food wasn't and some of the alternatives milks were 'off' - the staff did respond to this quickly. Quite a lot of the food wasn't labeled, so we had to search out staff to confirm what we were eating. Also, while there was free parking available, it did get busy which meant we did have to search around the car park for a space - not really an issue just something to be aware of.
Hitomi
8/10
Switzerland 🇨🇭
Nice holiday resort
Pros: They put new water server in the corridor and a bottle to fill up in the room.
Cons: We stayed here last summer too and buffet was much better then than this time. People put towels on the sun-bed even before breakfast and leave them all day so hardly able to find available ones.
Tommy
9/10
Gibraltar 🇬🇮
Pleasant relaxing vacation
Pros: The breakfast was great and other meals were also good
Cons: Difficult to park the car.
Ian
9/10
United Kingdom 🇬🇧
A really well run, comfortable hotel with excellent staff and food.
Pros: Staff were excellent, on reception particularly but also the restaurant staff. They seemed to have an experienced team, several guests were at the hotel for the 4th -5th time and they knew many of them by name. This meant that the place was run really well, very efficient without losing the friendliness. The food in the buffet restaurant was really good, with a nice variety and good quality for breakfast and dinner. The pool area was a delight and there were generally plenty of beds. The fitness staff did some excellent classes throughout the day.
Cons: The staff at the beach bar and restaurant were no of the same calibre as the rest of the hotel. Not a big thing but they lacked the qualities that shone through elsewhere. The venue and the food were nice, although it was a bit expensive. The other let down is the surrounding area and commercial centre where the restaurants, etc are unappealing. You need to travel along Barossa Beach to find alternative restaurants for nice fresh fish, etc.
Phyllis
9/10
United Kingdom 🇬🇧
Wonderful week in an amazing place
Pros: Beautiful hotel offers something for everyone, buffet very good with plenty of options.
Cons: Ants, unfortunately the area is rife with ants ( that bite).
Melvyn
8/10
Gibraltar 🇬🇮
Relaxing but expensive. Garage for our car cost €30 per night.
Pros: Plenty of sunbeds and sun umbrellas. Everything clean and well maintained.
Cons: Our room was on ground level and did not get any sun so towels and swimwear took a long time to dry.
Mariella
10/10
United Kingdom 🇬🇧
Pros: Pool, rooms, bars, the whole complex was fantastic. The location is very good and close to amazing places for you to explore
Cons: The pay Car park spaces were a bit small, so difficult to park. Impossible to park outside.
Luis
10/10
Spain 🇪🇸
Pros: Overall the location, near the beach. The number of swimming pools and places to sunbath allowed to have options during the day. I didnt use many of the activities but they looked fun and diverse. I did like the food, both from the buffet option and during the day having lunch in the 2 restaurants near the swimming pool or the one at the beach. Overall it was relaxing and good quality, with cleanliness.
Cons: I would really have to put thought to find someone I didnt like. Maybe as the hotel is huge the distances to restaurants and room are quite big - see? a minor item.
Ruben
9/10
Spain 🇪🇸
Pros: The Location, the staff and the facilities. Specially kids staff.
Cons: The expensive drinks and familiar room size.
Bhart
9/10
Gibraltar 🇬🇮
Exceptional hotel and very friendly team.
Pros: We have been staying at the Valentin for over 20 years now. The location is great, the personnel are friendly and it is on Barrossa beach, which is stunning.
Cons: I don't have anything to fault.